1. Collection of information
What types of information do you collect? The types of information we collect may include, but are not limited to:
How do you collect information? We collect information in a variety of ways, including but not limited to when you:
What about non-personal information? We may also collect technical information about users of our websites such as the browser name, type of computer, the operating system and the service provider that was used, and sometimes we ask you for your product preferences and personal opinions.
2. Purposes of collection
Why do you collect information? The purposes of collection include, but are not limited to:
What if I am only buying a product from you? Then we will not use your information for any other purpose than processing that transaction unless we have your express opt-in at the time of your order.
3. Disclosure of information to third parties
Do you ever disclose information to third parties? We will not disclose your information to our clients, however we may disclose information to:
What if you sell your business? If we sell our business, we may transfer our user databases, together with any information and non-personal information contained in those databases.
4. Your rights
Do I have to give you my information? You do not have to provide your information to us but refusing may prevent you from engaging in our programs or properly using our websites and/or apps.
What if I give you information belonging to a third party? Then you warrant that you have the third party’s consent to provide it.
Can I get access to my information? Yes you can, on payment of an administrative fee and subject to the provisions of the Privacy Act 1988 (Cth), as amended.
Can I correct my information? Yes. If you believe that any information we hold about you is incorrect please contact us by email. We will correct any information found to be incorrect.
How do I make a complaint? If you have a complaint about the way we have handled your information, please contact us by email setting out the details of your complaint. We will investigate your complaint and respond to you in writing setting out the outcome of our investigation and any action we are going to take to deal with your complaint.
5. Data protection
What protections do you use? We have put in place industry standard processes and procedures to safeguard and secure the information and protect it from data breaches once it is received by us, however we cannot guarantee the security of information submitted online, despite the fact that the exchange of data occurs over an SSL secured communication channel and is encrypted and protected with digital signatures.
6. Cookies & Web Beacons
What are web beacons? We may use web beacons on our websites from time to time. Web beacons are small pieces of code placed on a web page to monitor the visitors’ behaviour and collect data about the visitors viewing a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.
What about website analytics? We may use Google Analytics or a similar service to collect and process data. To find out how Google uses data when you use third party websites or applications, please see www.google.com/policies/privacy/partners/ or any other URL Google may use from time to time.
If you have questions or complaints please contact:
Version dated 1 October 2017